PRIVACY POLICY

Privacy Policy — On Point Global LLC

Last Updated: 12/08/2025

On Point Global LLC (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and share your information when you fill out our forms, visit our website, or engage our services.

1. Information We Collect

We may collect the following information when you submit a request, contact us, or use our services:

Personal Information

Full Name

Phone Number

Email Address

Property Address/Service Location

Project-Related Information

Services requested

Details about your home or renovation needs

Budget and timeline discussions

Automatically Collected Information (website use)

IP address

Browser type

Device information

Interaction data such as page views or form submissions

2. How We Use Your Information

We use your information to:

Provide estimates, service quotes, and scheduled appointments

Respond to your inquiries and communicate project details

Send updates, confirmations, invoices & work order documentation

Improve customer experience and service quality

If you consent by checking the appropriate box, we may also:

Send marketing offers, promotions, or service updates

Communicate by SMS or email for reminders & notifications

You may opt-out of marketing messages anytime by replying STOP.

3. Sharing of Information

We do not sell or rent your personal information.
We may share information only with:

Subcontractors or employees assisting in service delivery

Vendors providing tools such as scheduling, messaging, or billing

Legal authorities if required by law or to protect our business

All partners are required to keep your information confidential.

4. Data Storage & Security

Your data is stored securely using encrypted systems when available.
We take reasonable measures to prevent:

Unauthorized access

Misuse or disclosure

Loss or alteration of information however, no online system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain customer information only as long as necessary to:

Fulfill services requested

Maintain business records for legal or tax requirements

You may request deletion of your information at any time (unless legally required to retain).

6. Your Rights As a user, you have the right to:

Request a copy of the information we hold
Update or correct your information

Withdraw marketing consent at any time

Request deletion of your personal data

To exercise any right, email us at:

📩 [email protected]

7. Cookies & Tracking Technologies

Our website may use cookies or analytics tools to improve performance.
You may disable cookies through your browser settings at any time.

8. Updates to This Policy

We may occasionally update this Privacy Policy. Changes will be posted with a revised Last Updated date at the top of this page.

Contact Us

If you have questions about this policy or need support, contact us:

On Point Global LLC
[City, State]

📩 [email protected]

📞 (732) 685-0629